FREQUENTLY ASKED QUESTIONS
We try our best to do custom orders when possible. Send an email to email@example.com with what you are wanting (including the size and colours of the stickers). We will aim to get back to you ASAP with a draft. Please note that custom orders do have an additional cost of a $5 design fee, and then regular pricing per sheet. However, this fee may be waved if it’s a minor change to an existing sheet.
As most of the products are handmade, processing time can take anywhere up to 2 weeks. However we do keep some items in stock and ready to ship, so it just depends on the order. Shipping is in the hands of Australia Post – so domestic orders can take anywhere up to 2 weeks. If it’s been over a month since your order, get in contact with us and we will chase things up for you.
Unfortunately we don’t offer returns or exchanges for change of mind, however if you are unhappy with your items please let us know so we can help find a solution.
Our sticker sheets are kiss cut for easy peel off and application. The paper is 110gsm – 130gsm adhesive matte paper. It is not waterproof but it is relatively removable from most planner paper with care. Make sure you keep your sticker sheets out of direct sunlight so they can stay bright and colourful for as long as possible.